Privacy Policy

Last Updated: October 2, 2026

At ABS Labs / Alpha Bio Science (“ABS Labs,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you provide when using our website, services, and professional procurement platform.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.

By accessing or using https://abs-labs.com/ (the “Website”), you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with our Website, we may collect the following categories of information.

A. Account and Professional Information

When you create an account or apply for professional access, we may collect information including:

• Full name

• Email address

• Professional email address

• Phone number

• Specialty or professional designation

• NPI number

• DEA number, where applicable

• State license number

• State of licensure

• Practice or clinic name

• Practice type

• Practice website

• Business or practice address

• Referral information

• Intended professional or clinical use

• Other information necessary to verify eligibility for professional access

Some information may be required to verify professional credentials and eligibility before access to certain products or services is granted.

B. Order and Transaction Information

If you place an order through our Website, we may collect information necessary to process and fulfill the transaction, including:

• Billing information

• Shipping information

• Order details

• Products purchased

• Payment-related information

• Transaction history

• Communications relating to your order

Payment card information may be processed directly by third-party payment processors. We do not necessarily store complete payment card numbers on our servers.

C. Communications

If you contact us, submit a support request, request procurement information, or communicate with our team, we may collect:

• Your name

• Email address

• Phone number

• Message contents

• Attachments or documents you voluntarily provide

• Other information you choose to provide

D. Website and Technical Information

When you visit our Website, certain technical information may be collected automatically, including:

• IP address

• Browser type and version

• Device type

• Operating system

• Referring website

• Pages viewed

• Date and time of visits

• Website interactions

• General geographic information derived from your IP address

• Error and diagnostic information

We may use cookies and similar technologies to maintain website functionality, remember preferences, improve performance, and understand how visitors use our Website.

2. How We Use Your Information

We may use collected information for legitimate business and operational purposes, including to:

• Create and manage user accounts

• Verify professional credentials and eligibility

• Process and fulfill orders

• Provide customer and professional support

• Communicate regarding orders, accounts, or services

• Respond to inquiries and requests

• Maintain and improve the Website

• Authenticate users and secure accounts

• Detect and prevent fraud, abuse, and unauthorized activity

• Maintain transaction and business records

• Comply with applicable laws and regulations

• Enforce our Terms and other policies

• Improve our products, services, and user experience

We may also use information for internal analytics, operational planning, quality assurance, and Website security.

3. Professional Verification Information

Because ABS Labs is intended for professional use, certain account information may be used to verify eligibility for access.

This may include professional credentials, license information, NPI information, DEA information where applicable, practice information, and related documentation.

We use this information for account verification, access control, compliance, fraud prevention, and legitimate business operations.

We do not sell professional credential information to third parties.

4. Cookies and Similar Technologies

Our Website may use cookies, pixels, local storage, and similar technologies.

These technologies may be used to:

• Keep you signed in

• Maintain shopping cart functionality

• Remember preferences

• Improve Website performance

• Analyze Website traffic

• Protect the Website against fraudulent or abusive activity

• Understand how visitors interact with our Website

You may be able to control cookies through your browser settings. Disabling certain cookies may affect Website functionality.

5. How We Share Information

We do not sell your personal information as a standalone commercial product.

We may share information with trusted third parties when necessary to operate our business, including:

Service Providers

We may use third-party providers for services such as:

• Website hosting

• Payment processing

• Shipping and fulfillment

• Email delivery

• Website analytics

• Security and fraud prevention

• Customer support

• Information technology services

These providers may receive access to information only to the extent reasonably necessary to perform services on our behalf.

Legal and Regulatory Requirements

We may disclose information when we believe disclosure is reasonably necessary to:

• Comply with applicable law, regulation, subpoena, court order, or legal process

• Respond to a governmental or regulatory request

• Protect our rights, property, or safety

• Investigate suspected fraud or abuse

• Enforce our agreements and policies

• Protect users, customers, employees, or the public

Business Transfers

If ABS Labs or substantially all of its assets are involved in a merger, acquisition, restructuring, financing, sale, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable legal requirements.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

You are responsible for maintaining the confidentiality of your account credentials and should notify us if you believe your account has been accessed without authorization.

7. Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide our services

• Maintain your account

• Complete transactions

• Meet business and operational requirements

• Maintain appropriate records

• Resolve disputes

• Enforce agreements

• Comply with applicable legal, regulatory, accounting, and reporting obligations

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable retention requirements.

8. Your Privacy Choices

Depending on applicable law, you may have rights concerning your personal information, including the ability to:

• Request access to certain personal information we maintain about you

• Request correction of inaccurate information

• Request deletion of certain information

• Request information about how your information is used

• Withdraw certain consents where applicable

• Opt out of certain marketing communications

Some information may need to be retained when required by law or when necessary for legitimate business purposes.

To make a privacy-related request, contact us using the information provided below.

9. Marketing Communications

If you receive marketing or promotional communications from us, you may unsubscribe by following the instructions included in the communication.

Even if you opt out of marketing communications, we may continue sending transactional or administrative communications that are necessary for your account, orders, security, or use of our services.

10. Third-Party Websites and Services

Our Website may contain links to third-party websites, services, payment providers, shipping providers, or other external platforms.

We are not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of any third-party service you use.

11. Children’s Privacy

Our Website and services are intended for professional and business users and are not directed toward children.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe a child has provided personal information to us, please contact us so that we can review and take appropriate action.

12. International Users

Our Website and business operations may involve the processing or storage of information in locations outside your country or jurisdiction.

By using the Website, you understand that your information may be processed in jurisdictions where privacy laws may differ from those in your location, subject to applicable legal requirements.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, Website, services, technology, or applicable legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page.

Your continued use of the Website after an updated Privacy Policy is posted constitutes your acknowledgment of the updated policy, to the extent permitted by law.

14. Contact Us

If you have questions about this Privacy Policy, would like to exercise an applicable privacy right, or have concerns about how your information is handled, please contact us through the contact information provided on our Website.

ABS Labs / Alpha Bio Science

Website: https://abs-labs.com/

For privacy-related inquiries, please use our Website’s contact or support channels.

Important Notice: This Privacy Policy is provided as general website privacy-policy content and should be reviewed by qualified legal counsel to ensure it accurately reflects ABS Labs’ actual data practices, third-party services, applicable jurisdictions, and regulatory obligations.